The secret weapon of AR success is CX
The chief operating officer of Capital One Trade Credit, Ben Lamm, recently sat down with PYMNTS to discuss how to turn accounts receivable into a competitive advantage.
Customer experience is kind of a big deal
In a recent survey of 450 CFOs commissioned by Capital One, researchers found that enterprises prioritize CX when considering using a third-party AR solution provider.
Why? Because manual B2B accounts receivable processes don’t only hinder efficiency—they could cost firms business. But that’s not the only reason CFOs are embracing a new way of managing AR. Discover the top 10 reasons and how a full-service AR solution can help.